If you're looking for a marketing automation tool to help you create and send custom email campaigns with ease, Drip fits the bill. If you're looking to integrate Drip with your webinar software, you can have your cake and eat it too. BigMarker now integrates with Drip.
Why Drip?With all of the hard work you put into setting up a high-converting webinar, reaching your audience should be the easy part, right? Unfortunately, this isn't always the case. Oftentimes, marketing efforts can become disjointed when using several different tools. A problem that many marketers struggle to resolve. Luckily, BigMarker and Drip have partnered up to streamline email marketing and webinar hosting into one simple process. Drip's easy-to-use email software not only allows you to create beautiful, custom emails, but also helps you segment your email lists into different funnels to help you target your messaging even better. Leveraging Drip's integration with your BigMarker webinars will help you trigger email workflows based on your webinar registrants’ and attendees’ behavior. And the best part? The integration is automated. Simply walk through the steps below and you'll be ready to go in just a few minutes.
How to Integrate With Drip1. Log in to your BigMarker account and go to the Promote & Manage section of your webinar. Click on “Drip” under integrations. 2. Click on “Authorize with Drip” This will redirect you to Drip’s website, where you can authorize BigMarker to access your Drip accounts. Click “Authorize” to continue. 3. First, pick which Drip account you want to access. This will give you access to all contacts, workflows, and campaigns in your Drip account. 4. The following steps are all optional. If you would like to add webinar registrants to a campaign in Drip, choose an item from the “Campaign for Registrants” dropdown list. To add webinar registrants to a workflow, select a workflow from the dropdown menu. To apply a tag to registrants, enter a tag in the “Add Tag for Registrants” field. Press Enter to apply multiple tags. If you want to add registrants to your Drip contacts without doing any of the above, check the “Add New Registrants Automatically?” box. If your workflows or campaigns were just added and are not showing up in the dropdown menus, try refreshing the page. 5. The next section is for webinar attendees.If you would like to add attendees to a campaign in Drip, choose an item from the “Campaign for Attendees” dropdown list. To add webinar attendees to a workflow, select a workflow from the dropdown menu. To apply a tag to attendees, enter a tag in the “Add Tag for Attendees” field. Press Enter to apply multiple tags. If you want to add attendees to your Drip contacts without doing any of the above, check the “Add New Attendees Automatically?” box. Refresh the page if your campaigns or workflows are not listed. 6. Finally, click Save at the bottom of the page to submit your changes. BigMarker also integrates with Salesforce, Infusionsoft, HubSpot and over 500 other marketing tools. Any activity or action around your BigMarker webinars can trigger tagging prospects, adding data to customer records, or logging activity in whatever platform you use to manage customer relationships. Don't have a BigMarker account yet? Sign up for a 14-day free trial today.
Have you finished a high-quality webinar recording?
If so, it’s important that you don’t rest on your laurels. Be sure to use the following 11 methods for getting even more from it.
Post a Transcript of the Webinar
This isn’t necessarily a “creative” way to repurpose your webinar recording, but it’s important enough to do that we’re going to bring it up here just in case.
Webinars are great and can help your company in all kinds of ways.
However, one potential drawback would be that your webinar recording doesn’t do a lot for SEO purposes.
Google definitely loves that you went to the trouble of using a different form of media on your site, but it can’t do a whole lot to understand what your webinar recording is about past the title.
The result is that your rank in Google may not receive the full benefit it deserves from the quality piece of content you’ve just recorded.
Fortunately, there’s an easy enough workaround to solve this problem: post the transcripts of your webinar recording.
It might take time (you can always outsource the job), but by publishing a transcript of your webinar recording, Google will have no problem understanding what was talked about. You can even post it on the same page as your webinar recording if you like.
The other great thing is that posting a transcript will make your webinar recording accessible to the hearing impaired.
Use Your Webinar as a Content Upgrade
Another potentially powerful form of content is a blog.
However, this one also suffers from a common problem: it’s very difficult to measure the ROI of a blog. Companies can spend all kinds of money and time developing their blog and not really know how much new business it’s helping to bring in.
One way to get a better sense of the popularity of your company’s blog is to use a content upgrade.
In short, this means that, at the end of a post, you offer your reader more content in exchange for their email address.
For example, if your post was about “9 Easy Ways to Lose 10 Pounds” you might finish by telling your reader that you have one more, surefire tip that’s easy to do and that you’ll give it to them once they enter in their email address.
Aside from the benefits of having a new email address to add to your list, you also have proof that a blog you published truly resonated with someone. You’ll want to continue posting similar content in the future.
A webinar recording would be a really great option for a content upgrade. It’s obviously a very substantial form of content – definitely more so than just another paragraph or two of a post.
Turn Your Webinar Recording into a Trailer
Here’s a great way to continue drumming up interest in your webinar recording long after you finished it.
Seeing as how most webinars are at least 30 minutes (and sometimes much longer), it can be difficult to truly do them justice with a short description. This isn’t always the case, of course. For example, if you’re going to interview someone famous, their name may be all it takes to get people excited about attending your webinar.
Usually, though, it can be a bit of an uphill battle to convince people to set aside time and attend.
Whether or not that’s the case during the initial airing of your webinar, you can stand a great chance of attracting further viewers if you create a trailer for it.
You only need one that’s about 30 to 60 seconds. Then, you can put it on your site and set it up to play the moment a guest arrives. You can pin it to your profile page on Twitter and make sure it’s shared elsewhere across your social media pages.
Obviously, you want to highlight some truly compelling moments that occurred during your webinar recording so people get excited about tuning in and seeing the rest of it.
Make an Infographic
Over the past couple of years, infographics have exploded in popularity. It’s not hard to see why. They’re visually attractive and do a great job of summarizing large amounts of data. This also makes them extremely easy to share on social media.
This is why you should think about taking the information you discussed in your webinar and turning it into an infographic.
While webinars are great, they don’t always lend themselves to getting shared. They definitely don’t get as many shares as infographics do.
By turning the data from your webinar recording into an infographic, you can make up for this by getting numerous shares and driving traffic to your webinar recording. Just make sure you include some information on the page somewhere that lets readers know the original source of the information was a webinar. Then give them the address to find it.
“Micrographics” are snapshots of a larger infographic. They’re great because they make data even easier to immediately consume and share. You can also share it with people on social media who have specific questions and may not want an entire infographic in response.
Still, make sure you include some room on your micrographic for your webinar recording’s URL.
Do a Follow-Up Post
Depending on the nature of your webinar recording, you may have the opportunity to do a follow-up post.
Again, this isn’t necessarily repurposing the webinar recording, but it absolutely will bring more eyes to it, so we think it’s worth mentioning here.
All you’re doing with this technique is adding an addendum to whatever your original webinar was about.
For example, let’s say you did a webinar about how to set aside money into an IRA. Then, after you published the webinar recording, you received a lot of questions. Maybe you didn’t host it live or maybe the webinar was live and you offered a Q&A, but you couldn’t get to all of the questions at the time.
In any case, you now have a follow-up post.
You can either title it something like “10 Questions I Received After My Last Webinar” or you could simply do one post per question. Someone may have asked about using an IRA to pay for their kid’s college, so you could make a post entitled, “Can You Use Your IRA to Fund Your Child’s College Education?” Then, inside that post, you would mention that this question was asked by an attendee of your webinar and link to it.
This is a smart tactic to make a habit of. Basically, going forward, whenever you can, link to your webinar recording from other forms of content so you keep driving traffic to it.
Upload the Slides to SlideShare
If you’re not familiar with the site already, SlideShare is pretty self-explanatory: it’s a site dedicated to slideshows.
It sounds simple and it is. That’s the beauty of it and people enjoy it so much that LinkedIn actually bought the site.
Now, there are many positives to putting the slides from your webinar recording on SlideShare but also one major drawback you need to think about: without the corresponding audio, your slides may not make a lot of sense.
This means you should provide some context where SlideShare allows so people aren’t left in the dark about what your webinar recording covered.
That’s not really too much of a drawback, either, especially not when you consider that SlideShare can greatly increase your site’s exposure.
It automatically takes the text from your slides and posts it as a transcript so, as we covered earlier, you can immediately take advantage of any keywords you used.
Record a Podcast Based on Your Webinar Recording
Podcasts continue to grow in popularity. If your company hasn’t already taken advantage of this medium, you should think about doing so immediately.
Fortunately, if you already have a webinar recording done, this won’t be a problem. Unless you used lots of visuals, the webinar should be easy enough to convert into straight audio and then upload as a podcast. Now people can listen to it while they work out or during their commute to work.
If you used a lot of visuals and this simply wouldn’t be helpful, you’re not out of luck. You can still do a podcast that ties back to your webinar; you’ll just need to be a bit creative.
For example, you could play part of your webinar recording for listeners, perhaps on a specific subject. Then, for the rest of the podcast, you could cover the topic in greater depth. This is similar to the tactic we recommended with follow-up posts.
Likewise, if you had a guest on the webinar, you could interview them further on a podcast.
The list of options goes on and on. Hopefully, though, it’s become clear that a podcast could prove truly helpful. You may also want to think of investing in an ongoing podcast so you can continue to take advantage of it in the future.
Use it to Hype Up Your Next Webinar
All it takes is to do one webinar and you immediately understand how hard it can be to properly advertise it and then get people to actually show up.
While this is always going to be a challenge, you can use past webinars to help market your next one.
There are two ways you can do this.
The first is by simply going back and adding some type of ad to a previous webinar recording. Pick the most popular one you have. You can do it to every webinar recording you’ve ever done, but if you’re pressed for time, just make sure the most popular one is used to drive traffic to your new one.
Another option is to take your previous webinars – or, again, just the most popular one – and make them private if they weren’t already. No longer let people view them without getting approval first.
Then, when it comes time to start marketing your new webinar, let people know that you’ll be briefly unlocking your old programs for the public. You’re doing this for a limited time to help people prepare for this new, improved webinar you’ll be launching shortly.
This would also be another opportunity to collect email addresses. Once someone sends you theirs, you send them a URL to the old webinars they want. These webinars should all have ads marketing the new one. Of course, you can also use these emails to alert people when your new webinar recording is available.
Use the Webinar Recording as Part of a Bundle
If you sell products – especially information products – you can use a webinar recording to sweeten the deal a bit when trying to make a sale.
Say you’re selling an eBook on how to get better at sales. Let’s also say that in the past you did a webinar recording where you described a certain sales tactic or maybe you interviewed a very successful salesperson.
Whatever the case, you can add that to the deal. Tell potential customers that if they order now, they’ll also receive this very informative webinar for free.
To do this, you’ll have to make it private as in the last example, but turning it into premium content like this could definitely be worth it.
Send the Webinar to Potential Guests You’d Like to Interview
Webinars are great for interviewing experts in your industry and providing the information to your market in the most user-friendly format possible.
Once you have a solid interview done, we recommend using that webinar recording to try to schedule more interviews.
Instead of just emailing people and asking them if they’re available, send them to your webinar recording so they can see what it entails and how well it will reflect on them. If your webinar did especially well, make certain the share stats are located near the top and easy for them to see.
Recording a great webinar is a fantastic way to increase your company’s revenue, but its usefulness hardly ends there.
You should also consider the 11 ways we’ve just covered that you could repurpose your webinar for even more results. If you’d like help with any of them, BigMarker is at your service. Click here to get in touch.
Putting together a webinar can typically take hours of work and collaboration with your team and webinar speakers. Not putting in the same level effort for your email webinar promotions is doing a disservice towards all this initial effort. The whole idea of a webinar is presenting to an audience. With that, you need people! And that starts with a compelling webinar invitation.
Typically, webinar invitations are done via email. You can also invite people to your webinar via social media campaigns, pay-per-click campaigns in AdWords and LinkedIn, or word-of-mouth. The webinar invitation has an opportunity to be seen by thousands and thousands of people, yet it is sometimes the piece of the webinar planning that is overlooked and rushed. Email inboxes are flooded each day, or even every hour at this point with emails trying to encourage you to do something, register for this, buy that, read this, or eat here. With so much noise out there putting together a strong email webinar invitation is imperative to be heard and have high attendance.
Many companies will promote their webinar invitations a few different ways. Here are a few opportunities to get your webinar invitation out via email:
- Internal database
- Industry newsletter
- Partner promotion
Your internal database, which could be a lead list in Salesforce or HubSpot, is a sure way to get webinar registrants. You likely already have a list of people who opted to receive your emails or prospects you’re actively engaged with. Webinars are a great way to continue connecting with prospects and customers alike. Don’t miss an opportunity to reach out to them.
Many industry newsletters or associations can send out the webinar invitation on your behalf. There is usually a fee associated with this. But with a cost comes better targeting. You can usually pick filters to select the best audience that relates to your content to receive this webinar invitation. You might be able to filter by industry, title, company size or skill-set, for example.
Many companies have partners that resell their product or may work with partners to provide a complete solution. Using your partners to promote your webinar invitation to their internal database is an excellent way to get more visibility for both companies, and they are incentivized to send out the invite as people who attend the webinar might become a customer, or provide up-sell opportunities for existing customers.
As one webinar invitation can be seen in many different instances, it might be a good idea to target your webinar invitation based on where the email is being sent. If it is coming from a partner, make sure they don’t take your specific webinar content and just press send, they may want to add text in there that references this is a partner webinar and why they love working with you, just as an example.
Before we get into the elements of a perfect email webinar invitation, I want to point out the importance of targeting when driving people to your webinar. Before writing your email content, think about who should be attending your webinar. You don’t want to blast the email to every single person in your database. For example, if your webinar is on, ‘How to Use Google AdWords to Increase Lead Flow’ – you will likely send this webinar invitation to marketing professionals. If you happen to have finance professionals in your database, it will not make sense to send this email to them and they will likely see your email as spam and might unsubscribe from your email list.
There are 9 elements to building the perfect email webinar invitation. Include each of these elements in your emails to encourage stronger webinar registration.
1. Subject Line
It is recommended that a subject line is 50 characters or less so that the receiver of the email is more likely to read the entire subject line, regardless of what type of device or email platform they are using to read the email. Even so, I find that subject lines that are 30 characters or less do even better. The shorter the subject line is, the more likely a person will read the whole line versus skimming over it. And people are more likely to open a webinar invite if they know what the email entails via the subject line. I like putting in my subject line this phrase “[webinar]” – so that there is no guessing what my email is about. The words following [webinar] should be specific to the purpose of the webinar.
Subject Line Example:
[Webinar] Convert Email Leads Faster
2. Preview Text
Creating compelling preview text copy will absolutely enhance your email click through rate on your webinar invitation. You can play up your preview text to align with your subject line. For example, since you only have a few words to say in the subject line, in the preview text you can add on to the value of the email and why they might want to open.
Preview Text Example:
Join the webinar on May 6th at 10 a.m. MT to learn 5 ways email marketing can increase lead conversion rates for B2B businesses.
3. Banner Image
Adding a banner image to the top of your webinar invitation is a great way to personalize the email. If you plan to use a banner in your webinar invitation, there are a few things to consider:
- Image relevance: does the image relate to your webinar topic?
- The quality of image: Does the image look good? Is it pixelated? Or fuzzy?
- Overlaying text on banner image: Optimize space on the email by overlaying text on the banner image – you can include the header text we will discuss in #4. If you do this, check that you can read all the letters over the image. Does the image overpower the text? Does it show up correctly on mobile?
4. Header Text
While you don’t always need a header, it can certainly draw the attention of a prospective webinar attendee if the copy elicits strong emotion and piggybacks off what pain the webinar might be solving. Another copy option for a header could easily be the webinar title, date and time, or the webinar speaker’s name if they are well-known in your industry.
Header Text Examples:
- 5 Ways Email Marketing Can Increase Lead Conversations
May 6th, 2017 from 10 a.m. to 11 a.m. MT
- Stop wasting time on bad emails that don’t convert!
5. Personalized Greeting
It is a best practice to include the receiver’s first name in the email. It has a more personal touch and less likely to be seen as spam. Of course, internal databases are not always clean, so you may not even have all the first names for some of your contacts, or maybe it’s just the first letter of the name. If you use a marketing automation tool like HubSpot, there are settings where you can filter your contacts who don’t have first name’s and instead it will say “there” in the first name field as shown below for these contacts. While not ideal, it is still friendlier than having no greeting.
- Hello, <First Name>!
- Join us, <First Name>.
- Hello, there! — example when using the filter from marketing automation tool.
After your greeting, you will want to include one to three short, concise sentences that share why you are hosting your webinar, who your speaker is and what value people will get from attending the webinar. You may also want to include a picture of the speaker next to this section.
Join our webinar on May 6th to learn from email marketing expert Sally Waters as she shares her 5 ways to use email marketing to convert prospects into leads. This webinar was developed to help B2B marketing teams increase lead conversions and ultimately impact sales for their organization.
7. Objectives & Goals
Following the introduction, you should include a bulleted list of why someone should attend your webinar. This list will help someone determine if any of the objectives and goals of the webinar align with their own pains or needs in their business.
Objective & Goals Example:
By attending this webinar, you can expect to come away with:
- Best practices for using email marketing to convert leads
- A set of action items to implement into your own email marketing program
- 10 email samples that have proven to convert leads
8. Call-to-Action (CTA)
Craft a stand out CTA button on your webinar invitation that your prospects can click on to take them to a landing page to register for the webinar. Make use of graphic design to enhance the CTA button, and not just link text as your primary CTA. The goal is that they will always see the CTA and know what will happen when they click. There are a few resources linked at the bottom with examples of great CTA copy and button designs you should check out.
Pro Tip: Link some of the standard text in your webinar invitation as some people do not enable photos to populate upon an email opening. If that is the case, they will not even see the CTA button, as it registers as an image.
CTA Copy Examples:
- Join the Webinar
- Save your Seat
- Register Now!
9. End With a Closer
We’re almost done perfecting the webinar invitation, the only thing left to add is a closer! I don’t like a lot of text in my webinar invitations as I want prospects to only focus on content that shares why they should attend (objectives & goals) and the CTA to get them to take action.
I suggest a quick, personal goodbye and have opportunities for them to share the webinar registration page with social buttons after your closer to increase your webinar promotion.
Hope to see you on May 6th, Mark(<First Name>)!
Theresa O’Neil (Your name)
ABC, Inc. (your company)
Think your network might find value in this webinar? Give it a share!
[insert social buttons]
Full Webinar Invitation Example
Subject Line: [Webinar] Convert Email Leads Faster
Preview Text: Join the webinar on May 6th at 10 a.m. MT to learn 5 ways email marketing can increase lead conversion rates for B2B businesses.
5 Ways Email Marketing Can Increase Lead Conversations
May 6th, 2017 from 10 a.m. to 11 a.m. MT
Join us, Mark!
Join our webinar on May 6th to learn from email marketing expert Sally Waters as she shares her 5 ways to use email marketing to convert prospects into leads! This webinar was developed to help B2B marketing teams increase lead conversions and ultimately impact sales for their organization.
By attending this webinar, you can expect to come away with:
- Best practices for using email marketing to convert leads
- A set of action items to implement into your own email marketing program
- 10 email samples that have proven to convert leads
(CTA Button) Save your Seat
Hope to see you on May 6th, Mark!
Think your network might find value in this webinar? Give it a share!
[insert social buttons]
One last thing I must mention is testing! Testing webinar invitation emails should not be a quick exercise. Before sending the webinar invitation, have yourself and at least one other person receive a test invite and then check all links, social buttons, CTA’s, and registration page experience. Also, have that person read through the full email for spelling or grammar mistakes. Test the email experience for users on multiple email platforms, devices and browsers as well.
To design your own robust webinar invitation emails as well as host your own amazing webinars, check out BigMarker. BigMarker is the only end-to-end webinar solution with all the marketing tools you need to spread the word about your webinars. Start your 14-day free trial today. Or, send us a message if you have any questions.
When planning a webinar, a crucial piece for pulling off a successful event is adequately preparing your guest webinar speakers for all the possibilities that come with a live production. We’ve put together a list of 10 best practices to thoroughly prepare your webinar speakers before, during and after the webinar.
Best Practice #1: Schedule practice sessions for each webinar
Practice makes perfect! Three to four dry-runs might be overkill for a reoccurring webinar, but for each brand-new webinar, if you are not making changes and updates after each dry-run, you’re not collaborating enough.
Dry-runs are the time to find all the gaps in content, ensure the presentation is smoothly transitioning throughout the entirety of the webinar and see if the webinar speakers have any issues with managing the webinar platform or connecting to audio.
Best Practice #2: Coach your webinar speakers on effective presentation skills
More people are likely to engage and pay attention when there are energetic and lively webinar speakers. Webinar attendees will take note if your webinar speakers’ delivery of presentations are engaging, easy to follow and have periods of interaction.
Ensure your webinar speakers don’t “talk at” attendees, or give a “death by PowerPoint” presentation. Similarly, ensuring there is something new to look at every minute or so on the screen will help to keep attendees engaged. Make sure your webinar speakers don’t sound like they are reading from a script either. Watch out for a monotone voice and those nails-on-chalkboard “um’s”.
Coaching your webinar speakers until they are comfortable speaking to a live audience and practicing all the above items will go a long way in having a successful webinar.
Best Practice #3: Train guest webinar speakers on your webinar platform
In many cases, your webinar speakers might have to manage the webinar platform in some context. Whether it is to advance their PowerPoint slides, type a question in the chat or put themselves on mute. Without proper preparation and training before a webinar, you’re likely to have confused webinar speakers if they are not familiar with your webinar platform. Likewise, if you have webinar speakers that are “technically-challenged” make sure you have multiple training sessions until they have it down.
Best Practice #4: Review and collaborate on all webinar content
Don’t let your guest webinar speakers plan the entire webinar, including content and engagement. As the primary webinar host, you oversee the whole webinar and its success. Make sure the guest webinar speakers are not putting together a “death-by-PowerPoint presentation.” And ensure that they are including multiple engagement opportunities with webinar attendees to keep them entertained. Similarly, encourage your webinar speakers to use powerful images in their presentations that align with their content.
During your dry-runs see what engagement tools are being used with the content, are they using the chat, Q&A and polling features to their advantages? Does the text in the polls align to the content and goals of the webinar? A webinar is more than a webinar speaker spewing words; it’s an opportunity for a webinar speaker to interact with prospects or existing clients and to make a positive impact.
During your dry-runs, review the agenda and objectives of the webinar content to ensure it aligns with the text on the webinar registration page and that it fulfills the reason people are attending! Also during your dry-runs, it’s important to have at least one full dry-run to see if the content is long enough to last the entire length of the webinar.
Best Practice #5: Review webcam best practices
It is best practice to use a webcam when you’re live on a webinar, it gives a more personal touch and can feel more like an in-person event. Yet, there are many things to consider when you put a person on webcam.
Make sure the webinar speaker selects a nice solid colored shirt to wear the day of the live event, preferably not black. Also, ensure that whatever is shown behind them on the webcam screen is neat and tidy. I’ve seen messy beds in the background of a webcam before. Awkward!
Another best practice is to ensure there is a light set-up behind the speaker. This will make everyone look better on webcam. Before the live event if the webinar speaker is using a portable webcam, make sure they have the best angle on the camera, so it’s not too low or not too high. Lastly, give the webinar speaker a few tips about how close to move in on the webcam, don’t want to get too close, that would look strange – and too far away would be hard to see them.
Best Practice #6: Review all technical possibilities and create a playbook
Not only should you review what could potentially happen during the live webinar, like an audio failure, but you should also put together a playbook for how to react to every type of error should a technical error happen. This playbook should have a list of all error types and then a response for options of what to do.
With the audio failure example above, if their audio line is cut off, a playbook response could be to make sure they have a second phone available to dial in at any time. Likewise, if there is an internet failure an option in the playbook would be to have an alternative option nearby, like using a cell phone as a hot spot. These are the types of items to include in your playbook, so when something happens (and it inevitably does!) you know that the situation is covered.
Best Practice #7: Prepare a webinar script
A webinar script is like a map. Its function is to keep you on the right path throughout the length of the webinar and not find yourself on the wrong path halfway along the trip.
This script should be in the webinar speakers voice and cover all the main sections of the webinar. Ideally, a good webinar script is written from the initial introduction down to the goodbye and thank you for attending.
The script should include when to ask webinar attendees a question or request that they answer a poll. And highlight sections that are important to add a little extra energy, for example. With a solid webinar script, your webinar speaker will walk into (or sign into) the webinar fully prepared and ready to go without any hesitations on where to begin.
Best Practice #8: Prepare webinar speaker for post-webinar Q&A
Depending on who your webinar speaker is, an internal employee or an outsourced industry expert, you should prepare them for what type of questions may come up during the Q&A part of the webinar. You might want to bring in some internal help to answer questions that are beyond this person’s knowledge base, particularly if they are an outside industry expert, but might not be an expert on your offering.
Having the webinar speaker offer their contact information to webinar registrants to be able to reach out directly to ask questions after the webinar is a best practice as well. Some webinar speakers might not be keen on having their information distributed, so this option should be discussed beforehand.
As a side note, you might want to offer your webinar registration list as a thank you or payment to your webinar speaker. Before offering this as an option make sure you aren’t “selling your list” to a speaker who is just going to email spam them, ensure it could be just as beneficial for your webinar registrants to hear from your webinar speaker too.
Best Practice #9: Login to the webinar at least 30 minutes beforehand
This piece is very, very important – I cannot stress it enough! Make sure all key players of the webinar login to the webinar at 30 minutes before the start of the webinar. When this doesn’t happen, you never know what could take place throughout the webinar.
Use this time to do a last review of the content, ensure your engagement tools are set-up, test the sound quality and check that the audio is working. Have someone do a test to make sure that webinar attendees can access the webinar without a problem as well.
Doing this before the webinar start time will allow you to begin right on time and know that the webinar will most likely get off to a good start. Never hurts to have a few extra minutes to “pump” up the webinar speaker too, give them a little burst of energy to knock the webinar out of the park.
Best Practice #10: Help webinar speaker prep a sheltered space for the live webinar
If your webinar speaker is doing the webinar from a home office, ensure that their kids, pets, neighbors, mailman, or whoever, won’t interfere or make any noise during the live webinar. I’ve been on a webinar where a handyman accidentally walked in the path of the webcam, while funny, it took the whole webinar off track.
Alternatively, if they are doing the webinar from a work office, have them find a quiet room with a door where they won’t be disturbed. Perhaps even put up a sign saying, “live webinar in the process, please keep your voices down.” Have them keep this space clean and free of clutter. Have them also potentially shut down their cell phone, email and IM apps on their computer. Just eliminate potential distributions, then it can never become an issue.
Make the time to follow these best practices and ensure your webinar speakers are fully prepared for the live event. Your webinar speakers might believe they are seasoned speakers, even so, all you need to do is ensure they check all the above 10 boxes and then you will have the confidence in their speaking and presenting abilities to move forward with them as webinar speakers. A webinar speaker makes or breaks a webinar. They can have the best content, but if the delivery is poor, your company’s reputation can be on the line, not to mention the webinar speaker’s reputation, too.
Deciding on a webinar provider means you are a committing to one webinar platform for the long haul, or at least until your contract is finished.
Making this commitment shouldn’t be taken lightly, as a poorly researched decision could be the difference between a positive experience that enhances your brand’s reputation to a negative experience that hurts your reputation and does not generate the intended results. Sure, destroying your brand’s reputation might be an extreme example, but it has happened and will if you don’t choose your webinar provider wisely.
Picture this: you spend thousands of dollars promoting your webinar with the intention of driving targeted prospects and hoping that these folks convert into a customer at some point. You found the right prospects, and many of them were able to make this webinar, yet when it is time to go live your audio doesn’t work. Or there are glitches with seeing the screen, your host’s webcam keeps freezing, or maybe your attendees can’t even find their way into the webinar room! All of these scenarios are technical issues that can happen with a webinar provider.
As you do your research, you want to select a webinar provider that highlights your brand and what you have to say. If you pick a platform that is lackluster and doesn’t allow you show off your brand in a positive way, you’re not during yourself any favors.
Before you ask a webinar provider the crucial questions I detail below, you must first determine what your goals are in creating webinars that you will share with the world.
Sample Webinar goals:
- Increase brand awareness
- Connect with existing customers
- Share thought-leadership
- New avenue for producing leads for a sales team
The questions you ask a webinar provider should highlight your own webinar goals to ensure you are picking the best platform to highlight the goals and objectives you select. The sample goal questions I stated above are common reasons companies decide to start a webinar program. These sample goals might even match your own webinar goals. If that’s the case finding a robust webinar provider that can help you achieve these goals is key. I am going to assume for this blog that you began the journey of producing webinars with all of these goals in mind. Therefore you require a robust webinar platform to help you achieve these objectives.
Through clarifying your goals and with a little bit of thoughtful research, along with asking the right questions, you’ll no doubt be able to select the best webinar provider for your company.
With that, here are the top 20 questions you must ask a webinar provider to determine if they are the right fit before signing a contract.
What does your onboarding and ongoing training program look like?
Training is a critical element, as the quality of your webinar will reflect how well you know the platform. Having a deep dive training of the platform will help to eliminate any silly technical errors or features that might be confusing.
What ongoing support do you offer?
This is similar to the above question, but what happens when you have an urgent question about your webinar platform, and you also happen to be live on a webinar? Does your webinar provider offer 24/7 support? Is the support outsourced? Or is it in-house? What is the typical turnaround time for any technical issues or bugs? Knowing the answer to these questions will greatly reduce your frustration level with a new webinar platform.
What custom branding opportunities are available with your platform?
If branding is important to you, this is a really big question! Some webinar providers offer custom landing pages or room layout options. How much of the platform can you customize to show off your company’s logo or messaging? Having these types of features available will also greatly enhance your lead generation abilities.
What audio options are available during a live session?
If you have a preferred audio option, such as dial-in – this will be an imperative question. Your webinar provider may only offer VoIP. Asking this early on in your research process will help to eliminate providers that are not a good match.
What unique features do you offer and how do they differ from your competition?
Asking this question to a potential webinar provider provides an opportunity to see how honest your sales person is. Will they give you accurate information on their competition? Or will they avoid the question altogether?
What type of reporting and analytics are available?
If connecting with your existing customers is an important goal, having visibility into the reporting and analytics of a webinar are key! You will want to see what customers are interacting with the webinar, and what questions they may have asked. If a question they ask implies they are an unhappy customer, this is a perfect opportunity to reach out to them outside of the webinar to try and resolve their issues.
What security options do you offer?
It might be beneficial to you if a webinar provider has different security access levels. For example, maybe you want a speaker to be a host, but you don’t want them to have access to certain features for fear they could mess with an important element of the webinar. Or maybe you are a government agency, and you need to ensure your webinar provider is Fed Ramp certified. Whatever your reason, make sure you get a full debrief on a provider’s security options.
Is your platform mobile and browser friendly?
Your webinar attendees are likely busy people and on the go – with that, you need to ensure they can access a webinar from any kind browser and any device. From mobile phones to tablets.
What webinar recording capabilities are available?
After a live webinar, how can you re-watch the webinar recording? Will a recording be saved automatically? Or will you have to manually press record for each webinar? Is this recording saved on-demand and you can access it anytime, or will it automatically delete after 3 months?
And finally, ask how the webinar recording works with their audio options. Sometimes a webinar provider can have advanced technical set-up functions to ensure the live webinar screen integrates with the audio to properly record.
What does your social media integration look like?
If you’re hoping to use webinars to generate brand awareness, having social media capabilities will be important. To double down on your brand awareness opportunities, you can have webinar attendees tweet their favorite statistics or quotes directly from the webinar provider to greatly increase their social media engagement with a webinar.
What lead generation opportunities do you have?
Some webinar providers promote their customer’s webinars on their behalf! This is a great value add for those wanting to increase their lead generation efforts. Additionally, having the ability to create registration pages will be key as well for webinar promotion.
How does a webinar registrant get into the live webinar?
Understanding the user experience of a webinar attendee before picking a webinar provider is crucial to making a good impression. Make sure you fully understand how a webinar attendee signs into a webinar for each webinar provider you are researching. Would they have to download a plugin? Will this plugin take 5 minutes to download? If so that is a poor experience, and they are more likely to be late for a webinar. Or perhaps they just have a URL to sign-in to webinar and have instant access. This would be a good experience!
What are the video options of the webinar platform?
We cannot escape videos, are they are everywhere today, and their use cases keep increasing! Videos are often used in webinars, and even if you don’t have a need right now for being able to play them, you’ll want to understand your options for the future when you are more likely to use one. Can you integrate YouTube with the webinar platform? Do they offer HD video? These are some examples to check out!
How much attendee engagement is built into the platform?
Interacting with webinar attendees is important to ensure they are paying attention and understanding the content they are listening to. Ask what engagement opportunities are available, such as chat, Q&A, polling, etc.
Are there opportunities to send a reminder, follow-up and thank you emails for webinar registrants?
Nowadays there is so much noise that you need to utilize any opportunity to be in front of a prospect or client. Having an easy way to send webinar invites and reminders will go along will in ensuring your webinar registrants attend! Also, maybe they don’t have a built-in email option, but they might have integration options available to use your existing email programs, like MailChimp or HubSpot.
Do you have any e-Commerce integrations for attendees to pay to attend?
There are many use cases for having webinar registrants pay to attend a webinar. Maybe they are getting a training they couldn’t get anywhere else. Regardless, having the ability to use webinars to generate extra revenue for your business is a great option!
What third-party integrations are available to enhance the webinar hosting and attendee experience?
Marketers use so many platforms nowadays to tackle marketing initiatives, HubSpot, MailChimp, Salesforce, etc. it will be helpful if you can integrate your webinar platform with your other tools for optimizing reporting and visibility into your marketing activities.
What are common technical errors your existing customers complain about?
I love asking this question! You’ll throw the sales rep a curveball, and they probably won’t have an answer ready for this and are more likely to answer honestly. You might hear about a technical situation you never considered, regardless this is an excellent way to get some real, honest feedback.
What is a common reason someone is no longer a customer?
Like the above question, another opportunity to get some honest feedback on the webinar provider.
What does your future product roadmap look like?
Every software company should always be working on innovation and to enhance their existing platform and offering for customers. They might have a feature coming down the roadmap that really interests you and could be the reason you go with that webinar provider. And it’s also a way to see if there is open communication at the company, all sales reps should understand what is going on with the product they sell – this question will be a way to learn about the culture of the organization.
Use this list as your starter list and make sure you incorporate other questions that apply to your goals and objectives for starting a webinar program! Don’t be dazzled by funky features and a strong sales pitch – make sure you get to the meat of the webinar provider to ensure after you sign on that dotted line, you don’t have buyer’s remorse.
To host powerful webinars you’ll need a robust webinar provider that can accommodate ALL of your needs. BigMarker is a leading webinar tool for marketers, educators, and everyone in between. Start a free 14-day trial today or send us a message if you have any questions about webinar hosting on BigMarker.
Webinar hosting has firmly established its foothold as a viable promotional tool in any company’s specific marketing mix. Webinars, especially when hosted with a webinar moderator, allow businesses of every size the chance to engage with their targeted demographic on a simultaneous, global level, with remarkable results.
The interactive nature of webinars affords organizations an unparalleled opportunity to generate dialogue with interested prospects and develop sustainable industry partnerships, all while giving the consuming masses the chance to put a name, face, and voice to any hosting business. Few other resources allow brands to both promote and personalize in such a tangible, scalable way.
Benefits Of Utilizing a Webinar Moderator
Due to the comprehensive range of potential advantages, corporate leaders recognize it’s critical to optimize efforts and execution during every webinar.
Enter in the webinar moderator.
A webinar moderator helps mediate a live conference in a wide range of ways. Unfortunately, the role of webinar moderator is often underestimated. Many assume it’s simply completing a behind-the-scene checklist that requires little more than rote response; a technical support person who merely clicks buttons, grants permissions, and confirms everyone can log in at the appropriate time. These business owners believe if they have the technology down cold, they have no use for a second-in-command during their webinar.
Others misjudge the sheer amount of work that goes into creating a captivating, compelling live webinar. They enter into the process believing they can shoulder all of the many responsibilities on their own, only to discover (often too late) sharing the workload can yield a comprehensive range of benefits.
Veteran webinar hosts recognize an effective webinar moderator manages a slew of tasks and operations that require strategic thinking, planning, and preparation, making it in invaluable component to any successful live session. Using a webinar moderator for assistance during any video session can help business owners attain the many advantages offered from just a single live webinar. During any given video conferencing session, the webinar moderator will coordinate responsibilities including:
- Audience welcome message
- Agenda outline
- Discuss relevant session protocol
- Speaker introductions
- Permissions for shared information
- Track inquiries in chat windows
- Administrate Q&A sessions
- Manage unexpected system glitches
- Close out conference
These are just some of the many responsibilities potentially performed by a webinar moderator during a live conference. Due to web conferencing’s immense popularity, the webinar moderator role will likely continue to evolve, further emphasizing the importance of having a secondary point person to ensure any function proceeds as smoothly as possible.
Tips To Bring Your Moderator A-Game
In order to ensure you are an efficient webinar moderator, it’s important to understand some critical steps to success. Following just a few simple tips can keep you focused on your obligations and guarantee the session maximizes audience participation and overall return on investment.
#1: Understand The Host’s Goals and Objectives
The first step in webinar moderator victory is gaining a firm grasp of what the actual host hopes to accomplish. Don’t simply assume you already understand the desired outcome for any given assembly. In order to fully support the company or person running the webinar, you should meet with the principal presenters to familiarize yourself with their top goals and objectives. You will want to know what the point of the session is, the targeted demographic they hope to reach, and what results they want to achieve.
You will also want to gain insight on the presenter’s specific voice. Everyone has her own presentation style and tone. In order to successfully support the webinar, you will need to pinpoint the individual’s/company’s approach to live webinars. Is the vibe laid-back and casual? More polished and professional? Somewhere in between? Recognizing style can play a key role in ensuring stay on brand throughout the meeting for a seamless transition between you and your co-host.
Beyond familiarizing yourself with your co-host’s voice and pace, you should also ask to review any current marketing materials used by the business. Websites, press releases, blogs, and even printed resources can offer an expedient way to assess brand identity and further assure you align your support services with existing corporate language and overall delivery tone.
#2: Find Your Voice
While understanding the client’s professional voice is critical, it’s also important to find your own delivery style and tone as well. Blandly reciting your piece with no personality is a surefire way to give listeners permission to tune out. As webinar moderator, your primary mission is to make the session proceeds as smoothly as possible. A welcoming and engaging delivery can play a key role achieving a seamless conference from start to finish.
Additionally, keep in mind that when you go live, unforeseen mishaps will inevitably occur; things such as schedule incongruences, slides placed in the wrong order, presenters missing their queue, technical difficulties and other unexpected events can quickly fluster even the most polished announcer. Your job as webinar moderator is to effortlessly connect with the listeners and redirect as needed should things get off track. Knowing your specific voice can help you do whatever is needed with poise, personality and confidence to keep the session progressing.
#3: Identify Host Expectations
Beyond an understanding of host goals, you will also want to discuss what the lead presenter will expect from you throughout the webinar.
The role of monitor is fluid; sometimes it may be strictly behind-the-scenes, reactive coordination. Other times, a presenter may want the webinar moderator to take the lead on certain segments and actually present to the audience. Schedule as many calls as necessary before the event to gain the insight you’ll need to provide optimal support and meet your host’s overall expectations.
#4: Identify Audience Expectations
A successful webinar moderator recognizes the importance of meeting audience expectations as well. It’s critical to gauge attendee interests before creating the slides and visual presentation. Work with the host to review any distributed marketing material and invites for the upcoming function. Familiarizing yourself with what’s being promoted and promised to participants can help you develop a plan to effectively highlight relevant details and deliver what everyone is expecting.
#5: Create An Agenda
Once you’ve discussed objectives and overall responsibilities, it’s time to create a webinar agenda. Putting together a summary before the conference will keep everyone on task with individual obligations as well as maintain focus throughout the preparation and strategizing.
When developing your agenda, go beyond outlining just the major talking points; utilize the power of listening points as well. Always allow extra time to include several strategically placed Q&A sessions throughout the presentation. It’s no secret that long webinars run the risk of losing listeners at various intervals. Permitting inquiries throughout the conference proves an excellent way to keep listeners tuned in and on their toes. Highlighting these more interactive segments can prevent their eyes (and ears) from glazing over and encourage them to participate and engage with all of the speakers during your event.
#6: Schedule Rehearsal(s)
Web conferencing can incorporate a diverse scope of technological components in any given session. Don’t assume your guest has mastered everything he or she will need to use of the course of the event (even if he insists he’s an experienced whiz at managing all the webinar features you will incorporate).
Schedule a dry run a few days before the live session to jointly determine everyone’s area of expertise. Use this time together to not only test the innovation but also go through the entire presentation as many times as needed. You will inevitably pinpoint weak spots in your exhibition or identify salient details that have been omitted entirely. These rehearsals will allow you to iron out any hiccups and smooth out rough patches before going live with your participants.
#7: Game Day Practice
Also, you will want to connect prior to going live on the actual day of the event. This will give you a final opportunity to go through your host’s presentation as well as run a last minute audiovisual test. No matter how many rehearsals you’ve had, you shouldn’t squander the chance to get everything set up before participants begin logging in.
It’s important to practice one final time just to confirm the technology being used is working the way it should; one malfunctioning microphone or a misaligned camera can quickly impact audience attention levels. Spending precious time identifying and trying to fix an issue once you’ve gone live can give your participants the authorization they need to tend to other pressing items on their agendas. Or, worse yet, it can instantly make you and your host seem unprepared and unprofessional.
#8: Attend Other Sessions To See What Works (And What Doesn’t)
As webinar popularity and marketing momentum continues to increase, the role of webinar moderator will continue to change, making it vital for co-hosts to consistently up their support game. Perhaps the best way to add maximum value during a webinar? Attend other events that utilize a webinar moderator as often as possible.
Every session brings with it its own unique voice, tone, and overall delivery. Participating in other meetings will grant you invaluable insight on new resources to use and different approaches to implement. Beyond learning what works in a webinar, you will also determine methods that don’t work. This knowledge of what to include and exclude can enhance the overall quality of your next session and ensure you always effectively fulfill your co-hosting responsibilities.
If you’d like to host your own amazing webinars, check out BigMarker. BigMarker helps you share meaningful content and build your brand with modern, user-friendly webinars. Sign up for a 14-day free trial today or send us a message to get in touch.
When it comes to hosting a webinar, you have two main options: you can do it live or you can record it and play it for viewers later. Before you make a selection, keep reading about the pros and cons of the latter version, an automated webinar.
What Is an Automated Webinar?
Before we jump right into things, let’s make sure everyone is on the same page about the definition of an automated webinar.
Simply put, an automated webinar is a webinar that is prerecorded. Therefore, it’s not “live” when people see it. As you can then continue playing it whenever you like (e.g. based on actions from another person), it’s referred to as an automated webinar.
Pro: You Can Use It Again and Again
This leads nicely to our first pro of using an automated webinar, which is that once you have yours done and recorded, you never have to go back and do either again. You’ll always have this great evergreen content on hand.
Companies that utilize live webinars have to host them over and over. This means that someone has to take time out of their day to stand in front of a camera for 30 to 60 minutes. If there are graphics involved or any other part of their presentation, those have to be synced up and played, too.
With an automated webinar, that’s not the case.
Pro: Automated Webinars Can Be Viewed 24/7, 365
It’s because of this that your company can use an automated webinar around the clock and around the year.
Another drawback of the live version is simply that you’re leaving out a whole lot of people who would like to attend but can’t because of scheduling conflicts.
This includes people who may have prior obligations, but we’re also talking about whole countries in other time zones for whom it might simply be too inconvenient to attend your webinar.
By recording an automated webinar, people can watch yours whenever it makes the most sense for them. Never again lose viewers because of timing issues.
Pro: There’s No Need to Be Around
This is similar to the last point but worth bringing up by itself, too. Some of you may be small business owners or entrepreneurs who are pretty much going at it alone.
Among other things, this means you’re solely responsible for doing the work it takes to keep your company afloat.
If you have a webinar recorded that you can play whenever it’s needed, all of a sudden you have some serious time freed up. You could use it for any number of productive activities.
Pro: You Can Make It Absolutely Perfect
The biggest fear most people have before hosting a webinar is that they will screw up. This isn’t hard to believe given that the majority of people’s greatest fear is public speaking. Just because they’re not directly in front of an audience doesn’t necessarily make things any easier.
Some people definitely do screw up, too. While no one’s perfect, you don’t want to have your company poorly represented because the host of your webinar isn’t able to deliver when you go live. This could make your business look amateur, especially if competitors are doing much better with their webinars.
An automated webinar not only erases this problem but actually gives you quite the advantage, too. You can take all the time you need to create the perfect webinar. You can even edit the best shots from multiple versions so you get the most impressive version possible. Obviously, this would be impossible to do live.
Pro: Your Sales Funnel Just Received a Valuable Component
Some companies use webinars as standalone solutions. Others use them as a source of revenue (more on that in a moment).
Still others rely on webinars as part of their sales funnel. When qualifying potential customers, a webinar can be an attractive method for moving customers from one step in the funnel to another.
If you only ever do recorded seminars, this can be a bit trickier. They’re still helpful but because you need to make your prospect wait until the next time you’re giving one, you run the risk of losing them.
With an automated webinar, the moment they make the qualifying decision, you can send them the next webinar.
Pro: Automated Webinars Can Mean Automated Incomes
As we touched on a moment ago, an automated webinar could also mean a reoccurring source of revenue for your company.
After all, as you’re probably aware, lots of companies charge viewers to watch their webinars. Just because yours is automated doesn’t mean you need to charge any less. Although you definitely want to be honest with them about this, if you have some powerful testimonials to advertise from people who gained a lot from your webinar, this won’t be a problem.
Pro: You Can Produce Them Whenever You Want
Finally, just because you record a webinar doesn’t mean you have to keep using it for the remainder of time. Although one of the strengths of automated webinars is definitely the fact that you can use them over and over, this doesn’t mean you can’t create new ones whenever you want.
Look at people with YouTube channels who regularly create new content. They don’t let their preexisting library limit how much content they create going forward. You shouldn’t let this stand in your way, either.
As time goes on and you get better and better at recording webinars, it will become that much easier to launch a new one whenever you like. If you have an email list, it will also be easy to put these webinars in front of people who have already enjoyed your earlier efforts.
Now, that being said, automated webinars aren’t perfect, either. There are some serious potential drawbacks to think about, too. Let’s look at them now.
Con: No Urgency
One very powerful way to get people to sign up for your automated webinar is by emphasizing a sense of urgency. Many companies do this by letting people know they will only let attendees sign up until a certain day or up to a certain amount of people. After that, no more people will be allowed to attend.
As you can imagine, this can make a webinar “sell out” quickly, even if the sense of urgency created is completely artificial.
This is difficult to do with an automated webinar. It’s not impossible, necessarily. You could say that you want to keep attendance to a minimum to make it easier to answer people’s questions afterward, but you’d have to make a pretty good case for this.
Otherwise, it will look suspect. People will also know that you’ll most likely be offering your webinar again later, so what’s the point of rushing?
Con: Lack of Interaction
One big drawback you really can’t overcome when hosting an automated webinar is that you can’t count on the same level of interaction as you would get during a live version. There’s just no way for someone to ask you a question while a recorded webinar is playing.
If you were to somehow allow this, it would just make more sense to do the webinar live in the first place.
This is no small drawback, either. Many people look forward to webinars because they know they’ll get a chance to ask questions of an authority figure.
Other times, someone might be a bit confused by a certain point and now have no way of asking for clarification. You’ll most likely lose these people even if they were originally quite enthusiastic.
Con: They’re a Lot of Work
Any webinar is going to take a lot of work. The difference is that, as we just touched on, during a live one, you can answer questions, ad lib and roll with the punches as necessary to create the best possible experience for your attendees.
With an automated webinar, you need to do your best to anticipate what people may be thinking as they watch your program. You also have to do your very best to limit the questions someone could possibly have.
After you launch your first one, you should receive sufficient feedback for making necessary changes that result in a better product. Nonetheless, this can be a bit frustrating and definitely requires a lot of work.
Con: If You Don’t Do Them Well, There’s No Point to Doing Them at All
Along the same lines, your automated webinar needs to be perfect. The people on the other side can usually tell that your program was prerecorded so they won’t have much patience for anything other than a flawless delivery.
If you mess up a word or screw up a line even a little bit, you’ll have to start over. No matter how small the mistake may be, it must be redone.
Otherwise, your viewers are going to feel like you don’t really care. Even when the automated webinar is completely free, remember that they’ve set aside 30 minutes or more to listen to you, so you have to make a sufficient effort.
Con: You Can’t Reference Time-Sensitive Events
Depending on how dynamic your industry it is, you may have to stay away from references to time-sensitive events during your prerecorded webinars. Otherwise, they’ll quickly become outdated, which definitely will not help your cause.
For example, say you mentioned a certain regulation that plays a big role in your industry, but it is repealed or otherwise modified within a month or so. Your webinar is now going to confuse people or, again, make your business look out-of-date.
Con: They Can Come Off as Cheap
Finally, there are a couple of reasons your automated webinar may come off as cheap, which is just about the last thing you want.
We’ve touched on these to some extent or another, but we’ll summarize them here.
First, the lack of engagement can make it seem like you weren’t concerned about your viewers and just wanted to put something together. As live webinars continue to grow in popularity, this will increasingly become the case. Someone who attended a webinar last week where audience members could ask questions will be shocked to find they can’t at yours.
Also, as engagement continues to be seen as a premium, not having it will look like a rip-off.
Second, being able to access a webinar 24/7 is great, but it also makes it look less valuable. Unfortunately, humans tend to correlate exclusivity with value. Therefore, by trying to be helpful and make sure people can watch your webinar whenever you want, you’re actually hurting your chances of impressing them a lot of the time.
How to Have the Best of Both Worlds
We’re going to end with this final section about how you can have a webinar that benefits from both versions.
To begin with, if you’re nervous about recording, either have someone else do it or practice until you get it right. Also, as we’re going to recommend you do a live version, don’t expect too much from yourself at first. Know that you probably will make a mistake or two, but that it’s okay because you’re going to be improving.
Once you have the live version done, you’ll then take the recording and offer it to people. Just like with an automated webinar, this can be incredibly helpful for those who can’t attend when you hold the live version.
Don’t keep it up indefinitely, though. To ensure you leverage the power of urgency, only leave it up for a week or so, depending on your market.
Also, make sure you’re gathering emails in exchange for access. This introduces a certain amount of exclusivity but is also just great for building that all-important email list.
If you have the time to put out new webinars regularly, continue using this formula. Your list will make it easy to keep bringing in new viewers.
Overall, as long as you put time into your automated webinar and understand your market, it should be a major asset for your company. To start hosting effective, amazing automated or live webinars, check out BigMarker to get started. Or send us a message if you have any questions.
Using webinars to become a thought leader in your field is an extremely smart and efficient way to gain new followers and boost your credibility.
Before we begin suggesting ways you can become a thought leader by hosting webinars, we want to be sure you understand why this is a good goal in the first place. Make no mistake about it, nothing will increase your credibility (and sales) like becoming a thought leader in your industry.
You’ll also greatly reduce the amount of money you have to spend on each new customer.
So what exactly is a thought leader? Well, another way of thinking of the term “thought leader” is as an influencer. People with this kind of stature in an industry can influence everything from buying decisions to major trends.
Think about people like Warren Buffet, Tim Ferris, Gary Vaynerchuk and Mark Cuban. People hang on their every word. It’s not surprising, then, that they all make a lot of money.
Now, to be clear, we’re not saying this article will turn you into a thought leader by the time you finish reading it, but you will have a much better idea of how a webinar can help you reach this level of influence in your market.
Below are a few reasons why you should start hosting webinars to position yourself as a thought leader in your space.
Use Webinars to Build Social Proof
One of the most important ways you can become a thought leader is to prove to others that you’re a respected member of your industry.
Unfortunately, doing this usually takes decades of hard work and unparalleled achievement.
While that’s certainly one route to take, most people would rather opt for the shortcut to becoming a thought leader: rubbing shoulders with other thought leaders.
With webinars, it’s easy to put together interviews with these people. The more you do this, the more people will begin associating you with this level of success.
Another huge benefit is that you get to network with these thought leaders and will most likely learn some helpful lessons simply by doing so.
Of course, you could always network and interview these experts in a blog post or on a podcast. However, a webinar is far more dynamic. As it’s still a fairly uncommon form of media, it also works well as a method of distinguishing yourself from the crowd.
Not Everyone Hosts Webinars
Let’s expand on that last paragraph a bit. As we said, you could interview a thought leader and turn that into a blog post if you wanted. This would most likely produce a beneficial result, too. It certainly couldn’t hurt things.
That being said, a webinar is next-level media. Any company could post a blog right now if they wanted to. Most people could also send a list of questions to a thought leader and then reprint what they had to say.
There’s something about actually interviewing someone and presenting it as a webinar that makes the people involved look so much better. The audience can automatically tell that the company behind this approach is doing more than their competitors.
Webinars Are an Effective Tool for Building Email Lists
Here’s another great way webinars put you in a unique position to become thought leaders.
Again, let’s compare it to more common forms of content. With a blog, people may read what you have to say and decide to come back later to read more. They may even decide to subscribe so they can get updates when you post again in the future.
How confident are you that they’ll do this, though?
After all, they don’t have to subscribe to view your blog. Most people will do anything to avoid another email in their inboxes, too.
What usually happens is the vast majority of readers simply sidestep that request.
You can still become a thought leader by regularly posting your blog, but it should be obvious that this is going to involve a steep uphill climb.
On the other hand, by using a webinar, you can require people to first provide you with their email address in order to gain access.
This is so helpful because now you have a method for directly communicating with them. You can use this opportunity to consistently build yourself as a thought leader. Show them case studies that speak to your successes; introduce groundbreaking ideas; let your list know about upcoming interviews with more great thinkers in your field.
The list is endless and, while you do want to be smart about how you leverage it, an email address makes it all possible.
Webinars Make It Easy to Cover Complex Ideas and Demonstrations
One way that webinars beat out every other form of content marketing is the combination of visuals and their duration. In short, you can show people how to do things and you also have plenty of time to explain complex ideas.
Going back to the popular blog post, it’s generally impossible to do either. Obviously, your use of visuals is limited, which, in turn, limits what you can teach people.
Likewise, if an idea gets too complex, you can’t do it justice. No one is going to read a post that keeps going and going, especially if it’s about something that could risk becoming confusing.
With a webinar, any topic is fair game. It’s worth coming up with a list of things your market wants to know – ideas that could make you a thought leader – and then covering them in your webinars.
Webinars Provide Live Help
A big part of becoming a thought leader is establishing connections with your audience. They should look at you as a reliable source of information and also someone they can truly trust.
Don’t underestimate this. All other things being the same, the person who clearly has their audience’s best interest at heart is going to win the most market share.
With a webinar, you can build this connection by holding Q&As where you answer viewer’s questions. If it’s a live session, they can literally type them in while you answer others. If you’re not up for a live session, keep an inbox open for people to provide their questions in between sessions.
The other nice thing about this is that you’ll know exactly what your market is interested in, which can help you create other pieces of content in the future.
While your competitors are doing their best to analyze feedback from their posts, you’ll have your market telling you exactly what they care about and you’ll be seen as the authority figure who’s kind enough to provide them answers.
Your Webinar Can Become a Profitable Product
That alone should be enough reason for you to become interested in doing webinars. People from every industry are doing them solely as a source of income.
The interesting thing is that charging for your webinars can also help you become a thought leader.
One reason for this is the level of exclusivity you’re providing. Everyone is more interested in things they can’t have for free. This should come as no surprise. By charging for attendance, then, you may actually enjoy larger audiences in the long run.
The second reason involves another psychological principle, which is simply that we tend to associate value with price. Therefore, if someone says they’re giving a free webinar, many people may attend, but most will also assume that this opportunity is going to be underwhelming. After all, it’s free.
If you charged $50, though, people will adjust their expectations. Now they are more likely to believe that your webinar is worth $50. Of course, this also means that they’ll think your webinar is worth more than anything that’s being given for free.
To be clear, you still have to deliver. If you don’t, people will be upset and ask for refunds. As long as you do, though, you’ll be well on your way to building your profile as a thought leader.
Recording Regular Webinars Will Keep People Coming Back
Although this may be difficult for you, we encourage you to schedule regular webinars if you want to speed up your path to becoming a thought leader.
Sure, it’s going to be a challenge to come up with this much content, but consider two things:
- After you build up your audience, you can always just hold Q&As; you can even invite guests on to answer questions.
- Along the same lines, you can continuously bring on other influencers from your market (and, as we mentioned at the beginning, increase your own profile by doing so).
Over time, content creation will become easier, too. As you see your audience grow and begin experiencing the benefits of this new level of success, you’ll also find it’s much less of a chore to come up with content.
Anyway, the point of this section is that holding regular webinars will help you become a thought leader in your industry by increasing your attendance numbers. If people know you go on every Thursday at 2 pm, they’ll be more likely to leave that slot open.
This is also a good way of taking mindshare in your market. Every Thursday, you’re going to be on your market’s mind because they’ll remember you’re about to speak at 2 pm.
Webinars Are Easy to Repackage
A moment ago we talked about the importance of mindshare. You definitely don’t want to lose this to anyone else on your path to becoming a thought leader in your industry.
By providing your audience with lots of content, it will be easy to hold onto and grow the amount you have, too.
Webinars are obviously a phenomenal form of content, which we’ve covered already. Despite our love for them, though, they’re definitely not the only kind you should be using.
In fact, you want to diversify your content marketing approach as much as possible. Google loves this for SEO purposes, but your audience will appreciate it, too.
Therefore, after each webinar, consider typing up a transcript. Unless you’re going to include closed captioning on your webinar, this will be very helpful for the hearing impaired.
Some people would appreciate having a transcript simply so they can take notes and reference your webinar later in an easy way.
You can also include show notes. These are links to anything you may have brought up or touched on during the show.
Having all of this typed out on your website will give Google plenty to scan. At the moment, the search engine doesn’t have the ability to understand what your webinar is about, so this is a very smart move. The fact that it can help increase your rankings doesn’t hurt, either.
Someday, Everyone Will Be Hosting Webinars…So You Better Start Now
One word we used at the beginning to help describe what a thought leader is was “influencer.” They’re someone people look to because they’re constantly influencing their industry and also aware of new trends before they become widespread.
Webinars continue to grow in popularity and, someday soon, companies that don’t do them will be the exception, not the rule.
If you take a look through your industry, you might even see that this is already happening.
You don’t want to be left behind. There is absolutely no way anyone will think of you as a thought leader if you’re only producing blog posts while others are putting out regular webinars. You’ll look old-fashioned and out of touch – two terms no one wants associated with their brands.
Start now before you have to launch a webinar just to keep up. You want the rest of the industry to look like they’re the ones trying to stay current while you’ve been doing it for years.
Webinars are important to do for a number of different reasons, many of which we’ve touched on in this post. One of those with the highest potential, though, is to become a thought leader. If you’d like help with this, BigMarker is at your service. Hosting amazing webinars on BigMarker is easy! Sign up today for a free 14-day trial or send us a message to get in touch.
Are you planning to host a webinar in the near future? If so, you probably know there are a number of elements that go into doing this successfully. While it’s not a part of the actual presentation, your webinar landing page will play a huge role in whether or not this important form of content is successful.
The Importance of a High-Quality Webinar Landing Page
Before we start showing you how to create a successful webinar landing page, let’s really quickly cover why it’s so important.
After all, putting together a webinar is a lot of work, especially the first time you do it. By the time you finish putting together your presentation, you may feel tempted to simply slap together a webinar landing page so you can start promoting it ASAP.
We really advise you against this, though.
Your webinar landing page is going to be seen as a direct reflection on this important piece of content. While you don’t have to spend nearly as much time on it as your webinar presentation, you should make sure that it sets people up to have confidence in the actual webinar that’s about to follow.
Let’s begin with the basic ingredients every one of these landing pages absolutely must have. Just because these are the basics, though, doesn’t mean you can afford to take them for granted.
If you’re able to nail these elements, your landing page will be very powerful. Nonetheless, after these five concepts, we’ll continue by showing you some very promising tips you can implement.
Communicate Your Unique Selling Point (USP)
A high-converting webinar landing page will only be possible if you display your unique selling point or USP prominently at the top where it will be easy to see right away.
In other words, the moment someone lands on your webinar landing page, they should see what it is your webinar has to offer.
Take time considering what your USP is, too.
Ask yourself questions like: Why should people attend my webinar? What’s waiting for them at the end? How will their lives change for the better after attending it?
These things are your USP.
Now, the other part of this equation is coming up with the most efficient way of explaining your USP to the people who come to your webinar landing page.
Simply deciding on your USP isn’t good enough. You also have to communicate it to your guests in such a way that they won’t miss the point or otherwise decide to head elsewhere.
This copy is going to be extremely important, so take your time coming up with it.
Add a Compelling Image
Your webinar landing page should have an image near the top that fits the USP you’re displaying, too.
For many of you, this will be simple. If you’re interviewing someone, just include a picture of them. They’ll probably have a headshot they can send you. It couldn’t be any easier.
Other times, this is going to be a little more involved. You’ll want an image that communicates the USP.
For example, if you’re going to be showing people how to increase traffic to your landing page, your landing page may display a graph that shows a positive trend.
If you were showing people how to get in shape, you might choose a before-and-after photo of your success or that of your clients.
Pro Tip: If you do decide to use a headshot or some other picture of a person, make sure they aren’t staring directly ahead. This makes it too easy for the reader to lock eyes with them which, in turn, interrupts the reading of the copy. Instead, have their eyes pointing toward important elements on your page.
Explaining the Benefits
A good USP only needs to be about a sentence or two. Remember, its job is to simply grab your visitors’ attention and make sure they don’t go running off to another page until they’ve scrolled down the page.
Provided they do this, you’ll want to list the benefits that they’ll receive from attending your webinar. If you went through the aforementioned process of coming up with a USP, it shouldn’t be too difficult to now expound on it and list out benefits for your attendees.
Generally, you should use bullet points for this. Doing so will let you list out a number of benefits without making bulky copy with lots of paragraphs. This could easily send potential attendees running.
Leverage Social Proof
One of the best ways to get people excited about attending your webinar is showing them what other people received after doing so. You want to give them testimonials because this kind of social proof is extremely powerful.
For instance, if you’re showing people how to make money in their free time, you’d want to show them statements from past attendees who have used what you taught them to do just that: make money in their free time.
At the end of the day, anyone can claim to teach just about anything. That’s why the more ambitious your claim, the more important it is that you back it up with testimonials that provide evidence.
Your USP and list of benefits regarding your webinar are still very important. Don’t think that just having a ton of testimonials on your webinar landing page will be enough.
It’s great if you have that many, but the other two components provide important context. You don’t want to waste those testimonials because people are getting confused.
Give a Clear Call to Action
At this point, if you’ve done all of the above, your webinar landing page should be coming along nicely. Anyone who lands on it should immediately be drawn down the page through the past four elements.
The last piece it needs is a call to action. You need to tell people what it is you want them to do.
This may seem too obvious to even need its own section, but don’t take this piece lightly. It’s been proven that people lose business when they aren’t straightforward with their potential customers. You must tell them exactly what it is you want them to do.
Tell them where to enter in their information to attend your webinar and make sure the forms are impossible to miss.
If you’re in a hurry and need a webinar landing page right away for some reason, you now have all the essential pieces for putting one together. That being said, if you have a bit more time on your hands, the following additions can make your webinar landing page even more powerful.
Use Custom Registration Fields to Grab Extra Information
We left on the call to action of your webinar landing page, so let’s continue there.
While you’re designing that part of the page, why not add one or two more registration questions to it?
Most people just ask attendees for their names and email addresses. That’s definitely enough. You can use their email addresses for a number of powerful reasons.
While you have them there, though, go ahead and ask for other helpful pieces of information.
You could ask about how they found out about this webinar, for example. Maybe it would help to know what kind of profession they’re in. Would learning about their biggest sticking points relative to what you teach be helpful?
Instead of asking these questions in future emails and hoping people respond, you already have this information. You can even use it right away to segment the initial emails you send out following your webinar.
Just don’t get carried away. Two or three questions are probably the maximum amount you should ask. You don’t want to lose potential attendees because they simply don’t want to keep filling out your form.
Provide a Sample
This is something we’re seeing more and more of and for good reason.
On your webinar landing page, you could include a brief sample to show your potential attendees what to expect.
This way, they can be confident that the speaker and equipment being used will lead to a webinar that’s worth their time.
Many of us have set aside time for what seemed like a promising webinar and then been horribly disappointed when it came time for the program to start.
There’s still a large disparity in terms of quality across webinars, which is why you can expect to see more and more sign-up pages including these previews. Companies appreciate that people want to be assured that their time won’t be wasted.
Use Urgency and Scarcity
Most webinars have urgency built in. If it’s a live program, people have to sign up before the show goes live or they’ll miss it. Thus, they need to act right away.
We’d still recommend you make this very clear to people. Many of these landing pages even include meters that track how many days, hours, minutes and seconds are left until the webinar goes live.
The other thing you can do on your webinar landing page is introduce scarcity. Tell your audience that you’re only going to allow a certain number of people in and, once they’ve signed up, you won’t take anymore.
This will do a couple of important things.
First, it’s going to knock people off the fence. Instead of thinking about it or putting the decision off until the last possible second, this scarcity means they might not have another opportunity to attend your webinar if they don’t sign up right now.
Second, it’s going to make them value it more. As you probably know, when you don’t allow everyone to have something, it naturally becomes more valuable to everyone.
Aside from the fact that this will dovetail nicely with urgency in terms of pushing people to take action; it also means that people will be more likely to appreciate the information you provide them.
Eliminate Navigational Tools
One hallmark of a good website is that it’s easy to navigate. People should have no problem jumping from one page to the next.
However, your webinar landing page is a little different. You actually don’t want to make it easy for your visitor to jump all over the place. You want to keep them on the page until they fill everything out and click “register.”
Obviously, they can use their browser controls whenever they want. The point is that you don’t want to lose someone simply because their attention went elsewhere for a fleeting moment and that was enough to take them off your page.
Along the same lines, despite all these elements we’re recommending, you want to keep your webinar landing page simple and streamlined. Keep it easy for visitors to comply with your wishes.
Don’t Try to Appeal to Everyone
This is a great time to bring up this important advice. You’ve probably heard the old adage that trying to please everybody is how you end up pleasing no one.
The same goes for the copy on your webinar landing page. It’s understandable that you’d be tempted to take a large net approach and simply do your best to catch as many attendees as possible.
However, you probably also have a purpose for putting on a webinar in the first place, right? Is it to generate leads or will you actually be selling a product/service?
Whatever the case, if you attract people who are never going to be good prospects, you’ll be severely reducing your closing percentage. Also, if you do decide to keep your webinar open to only a certain number of people, it’s even more important that you’re selective about who’s allowed in.
As you can see, a lot of work goes into creating a successful landing page for your webinar. However, the work is definitely worth it. Furthermore, after you do this once, you’ll have an easy time leveraging this landing page over and over in the future to continue promoting your webinars.
Web conferencing has unearthed an entirely new world of sales opportunities for software demos. Before the onset of webinars, business owners promoting any type of product often had to rely on an in-person appointment to ensure consumers had an authentic product experience. This proved especially true for software products. Technology consumers often required a live, hands-on immersion into the application in order to gain a genuine understanding about capability and functionality as well as how it could enhance their internal operations.
Fortunately, video conferencing has completely changed the promotional blueprint for software demos. An authentic product experience is still paramount to closing the deal. However, sales executives no longer have to waste invaluable time, money, and resources traveling back and forth from client sites to endorse a particular product or product line. Instead, account reps can simply schedule a user-friendly, intuitive webinar to effectively and efficiently grant prospective and current clients alike a realistic user experience in a virtual environment.
Online Software Demos: Create A Webinar That Delivers Maximum Audience Impact
While online software demos offer a host of undeniable advantages, it’s important to remember that it is still, at its core, a product pitch and will require some of the same selling techniques utilized in successful face-to-face engagements. However, unlike in-person meetings, using webinars for software demos brings the added nuance of not being in the same room as your audience.
In order to successfully combat distraction (and potential boredom), it’s critical to go into your conference prepared with proven best practices that both command attention and pique listener interest. Following a few simple tips can ensure you incorporate strategic webinar tactics for hosting software demos that yield maximum audience impact and, most importantly, help you close the deal.
Know Your Client
A successful pitch means performing all necessary client due diligence before everyone logs onto the session. In short, do your homework. Familiarize yourself with key details such as what the organization does, specific software needs, existing program applications, and how your product can solve an existing problem (or problems) they consistently encounter. Current client information is vital; however, you should also find out details about the organization’s expected growth objectives and anticipated trajectory. These facts will help you develop a webinar that addresses how your product offers a solution for present requirements as well as identifies how it evolves with them as their broaden their corporate scope.
Customize Your Presentation
You may be able to use a standardized template for in-person presentations (although, you probably shouldn’t). However, webinars eliminate the opportunity for eye contact, body language and other personal touches, making client-centric software demos are a must. Up your game by creating a one-of-a-kind, customized webinar experience for your audience. Use all the information garnered during your research phase to create a distinctive session that truly resonates with them as an organization.
Get To The Point
Saving time is a major webinar benefit, both to you and your client. No travel hours required – Users simply log in from the comfort of their own office. Don’t squander an opportunity to show your audience that you value their busy schedules by taking the long road to the big picture. Your prospect has probably already done their homework on you and your company and already knows enough about what you have to offer; kicking things off with extended introductions and long-winded company credentials/accolades will only bore (and possibly frustrate) them. Make the intro brief and delve into your message as soon as possible.
Dodge The Data Dump
You will also want to keep things concise with the actual software demo as well. Yes, it’s tempting to show your captive audience everything your product does. But how much of it will they actually find relevant? Wasting time with bells and whistles they can’t apply to their internal operations immediately can feel off-putting to your listeners. Plus, droning on about irrelevant functionality makes it seem like you’re out of touch with their specific needs. Avoid the product data dump at all costs. Instead, focus on the features that offer a solution to their existing problems. This instantly lends value and credibility to the session, proves you understand their needs, and demonstrates how much you value their time.
Show Don’t Tell
Once you’ve pinpointed relevant product features and capabilities, create a presentation that allows you to show your audience how they work, rather than simply telling listeners about it. Online software demos offer you the ability to connect with your attendees on an audio and a visual level; it’s important to tap into both for an optimal sensory experience that informs and captivates your crowd. Rather than simply listing product features, create a compelling story with your slide deck that clearly:
- Identifies your clients’ biggest obstacles
- Illustrates the significant impact of these issues
- Explains how your software delivers an ideal solution
Highlighting scenarios where your product provides value in their day-to-day routines has a more significant affect then simply listing its benefits.
Discuss Key Differentiators
Also, when developing your narrative, you should always showcase your software’s unique selling points. Chances are, you aren’t the only option available to consumers. What makes your product stand out from the competition? What do you offer that others don’t? Your slide deck should illustrate your biggest differentiators for enhanced audience influence.
One critical factor that you should always highlight? Your company’s ability to offer remote support. Remind your customer that webinars aren’t just for sales demos. You can also utilize video conferencing for staff training on your products after a purchase has been made.
Additionally, you should also reinforce your ability to use webinar hosting anytime there’s a functionality enhancement or system update so their team receives the support they need to perform their jobs as effectively as possible at all times. This helps sets your business apart from the competition as a company who values convenience, affordability, and efficiency. It also allows your clients to view your organization as a long-term partner who provides ease of use with all purchased products.
Practice, Practice, Practice
Yes, web conferencing eliminates any in-person sales presentation jitters. However, while a webinar may not be in-person, it’s still a live session. Additionally, you’re not just speaking about your product; you are actually incorporating a real-time demonstration into the webinar. Before your session you will want to rehearse three key features:
- Webinar services: Test the functionality of the webinar software you’ll be using
- Talking points: Create a clear list of agenda topics you aim to cover during your demo
- Software demo: Run through the demonstration you plan to perform during the webinar
Any glitches in your software demos will reflect poorly on your salesmanship as well as your product line itself. It can make your organization look incompetent as well as make your audience feel like they weren’t worth the time needed to iron out potential hiccups.
Practice each component in advance to ensure a seamless execution when you go live. Work with your internal team to smooth out any possible technical difficulties. Also, don’t underestimate the value of dry runs with your demo. Gather up colleagues and go through your entire demonstration from start to finish. Finally, always check in with your client before the session to understand their specific technology setups and determine if you can assist them with any logon questions/concerns before the webinar.
Adapt and Adjust
As a salesperson or marketer, you already know that there’s just no predicting where your sales session will go. Creating an outstanding client story and relevant demo is mandatory, but it doesn’t mean that your client will want to stick to the script throughout the duration of your meeting. In fact, chances are, they won’t…and that’s a good thing.
Don’t get frazzled and flustered if your clients try to change the direction of the meeting. Instead, adjust as needed to maintain the natural flow of the discussion. Allowing your audience to redirect the session shows your adaptability to change and acknowledges the customer is ultimately in charge. Also, their involvement in the presentation instantly makes it less of a monologue and more of an interactive exchange. Stay flexible during the webinar to encourage an extensive collaboration with the audience.
Allow For Questions
Even if your clients seem more than happy to let you lead them through the session without interruption, you should still make an effort to include them in the discussion as much as possible. Allow for spontaneous inquiries at any time. Also, consider using designated Q&A sessions throughout the demonstration to get the conversation going. Their questions can provide added insight into how your company can enhance its value in a professional partnership. More importantly, interaction enriches the attendees’ experience, increasing the odds that they will want to make a purchase from you.
Stick To The Facts
When using webinar tactics to highlight product solutions, it’s important to stick to the facts. Don’t over-promise with deliverables or embellish on capabilities. Also, if you don’t know an answer, say so. While you may not want to end your videoconference without answering every question, sometimes you may have to. Your webinar audience will appreciate your honesty and it can build trust in your relationship even after the demonstration has ended.
Close The Deal
No, it isn’t a face-to-face sales call, but it’s still a sales call. It’s always important to offer informational sessions to prospects, but your ultimate goal is always to close the deal. If the webinar has gone smoothly, and you feel like all questions have been answered, look for an opportunity to ask for the business. If you feel like the timing isn’t right, at least create a call-to-action at the end of the videoconference. Send follow up questions, setup a trial session, or ask to schedule the next webinar to keep things continuously moving towards the sale.
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